THE WINNING FORMULA

Fiona Baker brings coffee for her tenants often when she does flat inspections. She also puts $20 notes in her pocket to give out for a job well done: tenants who go the extra mile to make sure her investment properties (and their homes) are clean and tidy.

The Hastings investor was recently given the gong for NZPIF Landlord of the Year and you can see why. She’s smart, savvy, and compassionate – but she’s also a force to be reckoned with.

“When I first meet a tenant, I tell them that we are likely to become friends. But I also tell them that if they miss rent payments, they will get a 14-day notice.”