GENERATION

“IT’S KIND OF AN OLD-SCHOOL THING, BUT HOW DO YOU TELL SOMEBODY YOU CAN’T HAVE A RE-FRIGERATOR FOR FIVE MONTHS?”
—Scott Mullet

f your refrigerator broke during the pandemic, you could have been without one for months—unless you talked to Mullet’s Appliances. Scott Mullet, who took over the family business in 2012 as the third generation, says the home construction and remodeling industry experienced a huge jump after an initial pandemic slowdown, but manufacturing couldn’t keep up. During this “perfect storm,” the order time for refrigerators, dishwashers, and other appliances ballooned from under a week to over five months. The company responded by expanding its collection of loaner refrigerators from just a few to around 20. “It’s kind of an