Reflection is something many of us have done quite a bit of lately. Here’s what I’ve observed since a pandemic was declared in March 2020, which can be loosely categorized into three areas: control, connection and communication.
Control
The pandemic has seen a massive shift in the locus of control as it relates to healthcare. For many years, there’s been a push toward greater levels of medical autonomy, personalization and patient- or citizen-centered care. This was a reaction to recognized failures in our more paternalistic healthcare systems,