Business Today

TAXING BLUES

Ranita Gupta tried to log on to the new income tax portal to file her income tax return (ITR). She could not do so as she did not receive the OTP on her registered mobile number. Akhilesh Singh did manage to sign in and file the ITR. But the acknowledgment disappeared and he could not download it later. “The new website is pathetic. It will test your patience to the limit. I filed ITR-1, but it took me days,” he says.

Some people were able to file ITR but could not e-verify. “The site did not accept the OTP sent on the registered number. It redirected me to an infinite loop of I-T and bank portals,” says Punit Bhargava.

That is not all.

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