Is Satya making the fatal mistake of not listening to customers?
Jul 08, 2021
2 minutes
Tim Danton
Editor-in-chief
“We strive to make computing more personal by putting users at the core of the experience… In support of this, we are bringing Office, Windows, and devices together for an enhanced and more cohesive customer experience.”
Those are the words of Satya Nadella in Microsoft’s 2020 Annual Report for shareholders, although the italics are
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