The Guardian

I spy: are smart doorbells creating a global surveillance network?

I have got a new doorbell. It’s brilliant. It should be; it cost £89. It’s a Ring video doorbell; you’ll have seen them around. There are others available, made by other companies, with other four-letter names such as Nest and Arlo. When someone rings my doorbell, I’m alerted on my smartphone. I can see who is there, and speak to them.

My phone is ringing! C major first inversion chord, arpeggiated, repeated, for the musically trained – you’ll recognise it if you’ve heard it. It’s a delivery. Amazon, as it happens; Amazon acquired Ring in 2018, reportedly for more than $1bn.

“Hi, Amazon guy, I’m not in… I mean, I’m upstairs.” I’m not, but I don’t want him – or anyone else – to know that. “Could you leave it behind the bins, please?”

Visitors don’t even have to ring the bell. I can set it to alert me when there is motion up to nine metres away from the door. Or I can just open the app on my phone and get a live feed of the street. “A lot happens at your front door,” says Ring in its marketing spiel.

Something happened at Luke Exelby’s front door. Luke, a lorry driver, was at home in Dunstable, Bedfordshire, watching telly in bed with his wife at about one in the morning (he works nights and keeps unconventional hours). A notification on his phone went off, alerting him that there was something moving at the front door.

“I looked at it, and I saw a man was trying to get into our porch,” he tells me. Was he scared? “I’m quite a big bloke – I know that sounds a bit knobbish,” he laughs. “And to be honest he looked really old.” So Luke went downstairs. But by the time he got there, the man had scarpered.

In the morning Luke contacted the police, who sent round a forensics team. They told him there had been a couple of burglaries

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