OVERALL COMPLAINTS ABOUT BANKS UP BY 19% IN 2020, SAYS OMBUDSMAN
May 15, 2021
1 minute
COMPLAINTS by consumers about their banks to the Ombudsman for Banking Services (OBS) increased substantially last year, with Capitec seeing the biggest rise in complaints, although Absa saw a drop.
This is according to the ombudsman’s annual report for 2020, which
You’re reading a preview, subscribe to read more.
Start your free 30 days