Mediation On The Table

A Bollywood celebrity checked into one of the popular spa chains in the airport for a shoulder massage. In the middle of the massage, she called off the session and made a distress call to the police, claiming that the masseuse touched her inappropriately. The police immediately sealed off the spa. Soon, both parties got into a long-drawn, intense legal wrangle. With no solution in sight, the case was eventually referred for mediation. The mediator reviewed the case, listened to the two sides — the spa owner didn’t want to take a hit on the brand’s image and the celebrity wanted to avoid publicity on the topic. The mediator suggested that instead of a long-drawn trial, the owner could pay a compensatory fee for the inconvenience and trauma caused to the celebrity by the spa employee’s behaviour. Both parties found the verdict reasonable and the case was settled amicably.

Soon after acquiring a well-known hospital brand, a business group in Orissa discovered that crores of money was owed to some medical equipment dealers who had supplied