CM Insider
What has 12 months since the start of lockdown done for the mindset of mechanics?
Mechanics and garage owners have highlighted the challenges of business growth and recovery post-lockdown, with work dropping by as much as 75% during periods of 2020 leading the biggest areas of concern.
Research conducted by mobile mechanic service clickmechanic.com has revealed exactly how a year since the first lockdown has impacted the industry. Despite garages being categorised as essential services, the reduction in cars on the road means that 30.4% of the respondents are finding customer acquisition the most difficult part of the business right now. Over 20% of the respondents also mentioned that ordering car parts has proven problematic due to the closure of part branches and Brexit supply chain interruptions, while 33.3% listed this area as their highest expense.
Other findings in the study included that trade insurance had become a growing concern for 17.2% of respondents. However,
