Troubleshoot hardware
Apr 20, 2020
3 minutes
Step one of the troubleshooting process is to identify whether your problem is hardware or Windows-related. If your PC powers on, passes its initial checks (known as the POST, or Power On Self Test) and gets as far as the Windows logo before things go wrong, your problem is likely to be related to your Windows installation – turn the page to find out how to diagnose and fix it.
If you can’t even get as far as
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