THE LATEST NEWS FROM MAY 2003
One of the key players in this space was Electronic Arts, which offered sobering words for any developer trying to enter the scene. Gordon Walton, executive producer of The Sims Online, noted, “The more success you get with an online game, the bigger drain it becomes on the company’s resources.” A great example of this was Star Wars Galaxies, which had a team of 27 people just looking after community management and problem solving, as well as six shifts of customer support staff. Server capacity was
