In a New Avatar

At the headquarters of Reliance Industries (RIL) in downtown Mumbai’s Maker Chambers IV, the four ‘Mantras of Excellence’ that Chairman Mukesh Ambani learnt from his father Dhirubhai Ambani have been encompassed in a golden frame: Think big. Challenge conventional wisdom. Think differently. Think long term. The first mantra is a concise account of Ambani’s strategy.

RIL has invested ₹3.5 lakh crore in its digital broadband venture – Reliance Jio – since 2010. In the process, RIL has emerged as the country’s second-largest network in terms of mobile subscribers within three years of starting operations. Jio also has the highest margin in the