ACCELERATION TOWARDS START-UP CULTURE
MD and CEO, Axis Bank
the banking and financial services industry has been a highly process-oriented and structured one. This was, in a way, necessary because banks deal with people’s money. Hence, a staid and stable approach that typically inspires confidence was perceived as desirable. But in the past few years, banks have started embracing qualities such as agility, fast decision-making and experimentation – which are usually associated with start-ups and fintech companies. However, this needs some added acceleration in
