Residential Tech Today

WE ASK INDUSTRY INSIDERS ONE QUESTION

I typically steer this conversation in four areas: clean power, spike or drop, total loss, and reboot. I usually start with the reboot conversation as it is the easiest. I ask a client how many times has your ISP or cable company asked you to reboot a modem or cable box? Let us manage that for you; you shouldn’t be having to do anything. I then group power loss and power drop together and explain

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