Under the pump

WHO WOULD HAVE THOUGHT IT? Clients have been accused of over-burdening transport operators with Chain of Responsibility reporting, which is piling on the pressure. The accusations go that clients are demanding extensive information, such as drivers’ safety plans and work diaries, in a bid to ensure that they don’t end up being the party taken to task if something goes wrong.

This is being termed as the “unintended consequences” of the new rules.

But in fact this is exactly what happens when