HELP STATION

[HARDWARE]

Laptop screen problems

I have an HP 15-ac152sa laptop that I purchased in 2015. I switched it on recently, and the display showed some kind of tearing effect. Is it worthwhile getting a replacement screen, or can you advise me on a similar model or two-in-one model to replace it?

MARANDA GREENIDGE

This might be anything from a loose cable to a failed screen. If you felt brave enough you could try and track down a service manual, then follow the disassembly instructions to see if the problem is as simple as reconnecting (or replacing) the ribbon-like cable that connects the display to the motherboard. If the screen was faulty, a replacement would cost you around $100 including delivery from a screen parts specialist — this assumes you can fit the screen yourself. Alternatively, shop around online for a fully fitted service where a local supplier might come to your location or offer a pickup/return service. While you might be tempted to purchase a new laptop, we think your machine has a good