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    BUYER BEWARE!

    Oct 17, 2019 3 minutes

    The Consumer Rights Act 2015

    The Consumer Rights Act (CRA) is designed to make consumer law easier to understand, so customers can buy and businesses can sell in confidence, each knowing where they stand.

    Coming into force in 2015, the Act consolidated some 12 pieces of consumer-related law (including the Sale of Goods Act and Supply of Goods and Services Act), aiming to reduce it to three – Consumer Protection Regulations, Consumer Contracts Regulations and the CRA. The latter covers supply of goods – including the sale of caravans, motorhomes, accessories and related services.

    It also follows processes for when

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