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Opinion: Every hospital needs ‘recovery coaches’ for patients with substance use problems

Recovery coaches have transformed how our emergency department treats, and helps, people with substance use problems.

Families of loved ones treated in our emergency department for overdoses or other substance use problems once begged us to get these patients into treatment programs. All they wanted was to help them get treatment — and stay alive. For years there wasn’t much our emergency medicine team could do. Now there is: We’ve added recovery coaches.

For years we would hand patients or their family members a packet of papers with information and phone numbers for treatment centers and, essentially throwing our arms in the air, urged them to start making calls. If they were

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