Business Today

Hdfc Bank 2.0: No Stereotypes Here

The narrative looks at the man and his strategies which helped create one of the most valued banks globally. The excerpts below are published with the permission of Jaico Publishing House

One morning in February 2016, when Aditya (Puri) got up from his bed, he felt an acute backache. His wife Smiley found him sweating profusely and turning pale and insisted on seeing a doctor immediately. Usually, the driver does not turn up before 8.30 a.m. when Aditya leaves for office. She went out, hailed a cab and rushed to Hinduja Hospital at Mahim. Aditya didn't have a blockage in his heart but a clot at the cross section of the main artery.

Dr Sudhanshu Bhattacharya and his second in command, Dr Laxman Khyade, operated on Aditya at Breach Candy Hospital a bypass surgery. After the stitches were removed, Aditya saw the doctors' bill. He was surprised not at the amount but how his bank had missed out

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