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Opinion: Electronic health records are still waiting to be transformed

Electronic health records aren't yet a transformative tool to support clinical decision-making. Many physicians feel they have traded physical filing cabinets for digital ones.

Early in my career as an ear, nose, and throat physician and surgeon, two different patients came to me with the same set of bizarre symptoms. Certain noises made their eyes move involuntarily, and objects they were looking at appeared to move around in patterns. After months of careful investigation, these patients led me to discover a rare disorder called superior semicircular canal dehiscence and to develop a corrective surgery for it.

Today, anyone with Internet access can search the symptoms of superior semicircular canal dehiscence and get multiple hits for diagnosis and information about treatment. Yet most doctors who use electronic health records are years

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