Passenger satisfaction falls
Feb 12, 2019
2 minutes
By ‘Industry Witness’
Keith Partlow
THERE was a sharp decline in the rating of a number of Train Operating Companies according to the latest National Passenger Survey results, which cover the period from September 1-November 16.
Overall, 79% of passengers were satisfied with their
You’re reading a preview, subscribe to read more.
Start your free 30 days