Inside Facebook's Fast-Growing Content-Moderation Effort
Monika Bickert is a serious, impressive person. Before she became Facebook’s head of global policy management, she put her Harvard law degree to work as an assistant U.S. attorney going after corrupt government officials.
On February 2, Bickert spoke very intentionally and precisely about how Facebook’s content-management team and policies are constructed at the Santa Clara University School of Law’s Content Moderation and Removal at Scale conference, organized by Eric Goldman, the director of the school’s High-Tech Law Institute.
Bickert emphasized that humans are deeply necessary to the project of content moderation, saying that Facebook now has 7,500 content moderators around the world, meeting the hiring goal Mark Zuckerberg set , when the company only had 4,500 content moderators. In other words, they’ve added almost the .
