Constructive Feedback: The essentials of giving and receiving constructive criticism

By 50MINUTES

Ready to take your business to the next level? Find out everything you need to know about delivering and receiving constructive feedback with this practical guide.

Most of us find it difficult to deliver feedback: no matter how constructive we intend our comments to be, there is always a risk that the other person will feel attacked and react with defensiveness or even outright hostility. Similarly, when it is our turn to listen to feedback, many of us struggle to accept other people’s comments and make meaningful changes. However, by making you aware of your strengths, weaknesses and areas for improvement, constructive feedback can increase your self-awareness and self-confidence and give you and your team the added edge you need to succeed.

In 50 minutes you will be able to:
• Identify the different kinds of feedback and learn when they should be used
• Give yourself the best possible chance of success by adapting your approach to the person
• Be more receptive to feedback and use it to improve your performance

ABOUT 50MINUTES.COM | COACHING 
The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning. 

• Language: English
• Publisher: 50Minutes.com
• Release date: Mar 8, 2017
• ISBN: 9782806279392

Book preview

CONSTRUCTIVE FEEDBACK

Problem: accepting criticism is not always easy, and nor is giving criticism without offending or upsetting the other person. What techniques can be used to deliver effective and constructive feedback? How can you take advantage of the feedback you receive?

Uses: feedback is essential for both you and your colleagues, as it allows you to change, maintain or correct your behaviour in order to achieve your goals.

Professional context: team management, interpersonal skills, personal development.

FAQs:

What is feedback?

When should I give feedback?

What tone should I use to ensure that my feedback will be taken on board?

What steps are involved?

What is the difference between feedback and judgement?

What mistakes should be avoided?

I find it difficult to accept criticism. How can I make sure that I take feedback well?

The person involved is very sensitive. How can I make sure that they accept my feedback?

How can I ensure that my feedback has been effective?

Can anything be