IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second editionEbookIT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second editionbyDolf van der HavenRating: 0 out of 5 stars0 ratingsSave IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition for later