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Cate Schreck
Cate Schreck is the Co-Founder and Managing Director of Lightbulb Training Solutions and has over 30 years of experience in finance, retail, employment and training industries. Cat...view moreCate Schreck is the Co-Founder and Managing Director of Lightbulb Training Solutions and has over 30 years of experience in finance, retail, employment and training industries. Cate is an influential, inspirational and most importantly a practical workplace trainer, mentor and coach who has the rare ability of giving customer service providers a true sense of value in the workplace.view less
Books by Cate Schreck
The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional